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An Integrated Model of Kano and Quality Function Deployment for Evaluation of Lean Production Tools in Assembly Environment

Amir, Azizi and Daniel, Osezua Aikhuele (2015) An Integrated Model of Kano and Quality Function Deployment for Evaluation of Lean Production Tools in Assembly Environment. In: International Conference on Industrial Engineering and Operations Management (IEOM 2015), 3-5 March 2015 , Dubai. pp. 1-6..

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Abstract

The idea of introducing decision support system in manufacturing is to enable companies work more economically by using their manufacturing skills, time, space, money, and other manufacturing influencing factors more efficiently and effectively. The challenges associated with decision-making in manufacturing are numerous and sometimes complicated, most especially when faced with large number of factors and criteria to choose from. Many of the decisions in practice are usually made without a formal method or discussion and in most cases often leads to conflicts and waste of resources. In this study, a decision making model was developed for the evaluation and selection of lean production tools for the implementation of lean technique in a product assembly environment using a combined Kano model and Quality Function Deployment (QFD). The combined Kano model and QFD method was tested and applied in a simulated multiple decision-making problems with numerical examples. The proposed model in this study was found to be helpful and effective in dealing with multi-criteria problems.

Item Type: Conference or Workshop Item (Speech)
Additional Information: ISBN: 978-1-4799-6064-4
Uncontrolled Keywords: Quality function deployment; Kano Model; Lean production; Assembly; Decision-Making Problem
Subjects: T Technology > TS Manufactures
Faculty/Division: Faculty of Manufacturing Engineering
Depositing User: Mrs. Neng Sury Sulaiman
Date Deposited: 26 Oct 2015 02:47
Last Modified: 23 Feb 2018 02:37
URI: http://umpir.ump.edu.my/id/eprint/10475
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