UMP Institutional Repository

Factors affecting work-related stress of office staff in small manufacturing enterprises in Klang

Kiat Keng, Lee (2014) Factors affecting work-related stress of office staff in small manufacturing enterprises in Klang. Faculty of Industrial Management, Universiti Malaysia Pahang.

[img]
Preview
PDF
FIST - lee kiat keng (CD9021) 16.pdf

Download (6MB) | Preview

Abstract

As is known that Work-related stress has an impact on the overall functioning of companies, work-related stress is becoming an increasingly important issue in a competitive business environment for companies. This study aims to identify the factors that influence Work-related stress of office staff in small manufacturing enterprises in Klang. Five factors, namely workload, role ambiguity, role conflict, supervisor support and interpersonal relationship would influence work-related stress of office staff were focused and investigated. Quantitative methods were used to collect and analyse data. 50 participants participated in the questionnaire survey. Results indicated that there are statistically significant relationships between Work-related stress and four factors, which are Workload, role conflict, supervisor support and interpersonal relationship. Role ambiguity was found having no statistically significant relationship with work-related stress. The findings of this study could contribute to the current and fut1.u'e generations’ knowledge of the work-related stress, and its impact on companies

Item Type: Undergraduates Project Papers
Additional Information: Faculty of Industrial Management Project paper (Bachelor of Industrial Technology Management with Honours) -- Universiti Malaysia Pahang - 2014
Uncontrolled Keywords: Job stress Work
Subjects: H Social Sciences > HF Commerce
Faculty/Division: Faculty of Industrial Management
Depositing User: Mr. Syed Mohd Faiz Syed Abdul Aziz
Date Deposited: 09 Oct 2015 07:54
Last Modified: 09 Oct 2015 07:54
URI: http://umpir.ump.edu.my/id/eprint/10727
Download Statistic: View Download Statistics

Actions (login required)

View Item View Item