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Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance

Anita, Abdul Rani and Mazni, Ismail and Rosita, Husain and Airin, AbdulGhani (2018) Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance. In: International conference on science, engineering and technology (I-SET 2018), 1 - 4 May 2018 , Univ of Muhammadiyah, Banda Aceh, Indonesia. pp. 1-6.. (Unpublished)

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Abstract

Empowering employees’ spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study aims to identify factors that affect a food handler’s’ SQ and also to discover SQ’s potential role in mediating food-hygiene practices and foodservice performance. The results show that demographic factors significantly affect SQ level. Food-hygiene practices and food service performance were fully mediated by SQ, thus supporting the food handlers’ thoughts of self-development and success at work. It is proposed that the positive outcomes from the large and varied datasets of the model can be generalized to the routine practices and performance of other institutions.

Item Type: Conference or Workshop Item (Speech)
Uncontrolled Keywords: Spiritual Intelligence; Food-hygiene Practices; Performance; Malaysia
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty/Division: Faculty of Industrial Management
Centre For Modern Languages and Human Sciences
Depositing User: Pn. Hazlinda Abd Rahman
Date Deposited: 21 Sep 2018 01:42
Last Modified: 21 Sep 2018 01:42
URI: http://umpir.ump.edu.my/id/eprint/21970
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