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A systematic review: Factors affecting employees’ adoption of E-government using an integration of UTAUT & TTF theories

Amrouni, Khaled I. A. and Ruzaini, Abdullah Arshah and Kadi, Alaa J. (2019) A systematic review: Factors affecting employees’ adoption of E-government using an integration of UTAUT & TTF theories. In: KnE Social Sciences: FGIC 2nd Conference on Governance and Integrity 2019, 19-20 August 2019 , Yayasan Pahang, Kuantan, Pahang, Malaysia. pp. 457-464.. ISSN 2518-668X

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Abstract

Information and communication technologies (ICT) have been implemented mainly in government organisations, where e-government has become prevalent. Nevertheless, previous research focuses mostly on the e-government adoption from the perspective of citizens, and little research has conducted from the viewpoint of the employee. This study tried to identify and predict the factors that influence an employee to adopt technology implemented at the workplace by focusing on acceptance technology theories. The unified theory of acceptance and usage of technology (UTAUT) and Task-technology fit (TTF) using relevant findings in this review. The attempt to conduct a comprehensive explanation and analysis of the existing literature up to 2018, to understand the current situation of e-government implementation. Reviewing procedures were done by reviewing articles on e-government and related work by using indexing databases “web of science & Scopus. Finally, the results of this paper are the factors that make employees directly or indirectly adopt e-government.

Item Type: Conference or Workshop Item (Lecture)
Uncontrolled Keywords: e-government adoption, UTAUT, TTF, G2E, employee.
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Faculty/Division: Faculty of Computer System And Software Engineering
Depositing User: Noorul Farina Arifin
Date Deposited: 14 Aug 2019 07:10
Last Modified: 19 Nov 2019 08:00
URI: http://umpir.ump.edu.my/id/eprint/25439
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