Lean management and HRM practices in relation towards operational performance: a structural model

Azhani, Ismail and Yuserrie, Zainuddin (2018) Lean management and HRM practices in relation towards operational performance: a structural model. In: Proceedings Book: National Conference for Postgraduate Research (NCON-PGR 2018), 28-29 August 2018 , Universiti Malaysia Pahang, Gambang, Pahang. pp. 247-261.. ISBN 978-967-22260-5-5

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This study examined the relationship between lean management and operational performance with the mediating effect of human resource management (HRM) practices in Malaysia local authorities. Participants reported their perceptions of lean management implementation (philosophy, process, people and partners, and problem solving), resultant operational performance (efficiency and effectiveness), and four dimensions of HRM practices: selection and hiring, training and development, performance evaluation, and rewards and incentives. The evaluation of structural model of Partial Least Square- Structural Equation Modeling (PLS-SEM) using SmartPLS3 showed the superiority of the models in which: (1) philosophy significantly and positively affected effectiveness performance, (2) rewards and incentives significantly affected both efficiency and effectiveness performances, (3) philosophy significantly and positively affected all the four dimensions of HRM practices, and (4) rewards and incentives mediate the relationship between philosophy and both efficiency and effectiveness performance. The implications of these results are discussed, especially regarding the effect of philosophy on operational performance in organization.

Item Type: Conference or Workshop Item (Lecture)
Uncontrolled Keywords: Lean Management; HRM Practices; Operational Performance; Structural Model
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty/Division: Faculty of Industrial Management
Depositing User: Noorul Farina Arifin
Date Deposited: 24 Jul 2019 08:20
Last Modified: 24 Jul 2019 08:26
URI: http://umpir.ump.edu.my/id/eprint/25508
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