Factors influencing employee perception on performance management system

Fatimah, Mahmud and Nik Anis, Nik Azemi (2019) Factors influencing employee perception on performance management system. In: KnE Social Sciences: FGIC 2nd Conference on Governance and Integrity 2019, 19-20 August 2019 , Yayasan Pahang, Kuantan, Pahang, Malaysia. pp. 537-550., 2019. ISSN 2518-668X

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Without the employee feedback, the developed performance management system (PMS) cannot be assumed as an effective system that able to stimulate their workers to achieve the company’s objectives and targets. This paper aims to identify the implementation of performance management system in the company, to analyze the factors that affect employee perception on PMS, and subsequently to determine the relationship between factors influencing employee perception and PMS. 119 questionnaires were distributed to employees in Company X. The response rate is 43% of the total sample. The finding shows that the respondents strongly agreed on the implemented PMS in the company. Also, employee participation was the highest factor that influencing employee perception of PMS, followed by employee knowledge and skills, and rating techniques. Overall, each of the factors had a significant relationship with the PMS. This study may assist managers in improving their communication with employees on their work performance. Therefore, this will increase the employee understanding of how they have been assessed and feel that the process is fair. Later, this will ensure a positive employee perception of the implemented PMS.

Item Type: Conference or Workshop Item (Lecture)
Uncontrolled Keywords: Performance management system; Employee perception; Employee participation; Employee knowledge and skills; Rating techniques
Subjects: H Social Sciences > HD Industries. Land use. Labor
Faculty/Division: Faculty of Industrial Management
Institute of Postgraduate Studies
Depositing User: Mrs Norsaini Abdul Samat
Date Deposited: 03 Oct 2019 04:48
Last Modified: 19 Nov 2019 07:39
URI: http://umpir.ump.edu.my/id/eprint/25887
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