Strengthening Supply Chain Operational Performance through Relational and Organizational Culture Capabilities

Lee, Khai Loon and Nawanir, Gusman and Zahari, Abu Bakar and Jalal, Hanaysha (2019) Strengthening Supply Chain Operational Performance through Relational and Organizational Culture Capabilities. International Journal of Supply Chain Management (IJSCM), 8 (4). pp. 90-98. ISSN 2050-7399 (Online). (Published)

Strengthening Supply Chain Operational Performance1.pdf

Download (95kB) | Preview


In today’s dynamic business environment, the competition is no longer between firm, but between supply chains to gain competitive advantages. The trends have made industrial practitioners focusing more on the key factors influencing the performance of the supply chain operation. The powers of relational capability in managing supply chain have gained an incredible attention from researchers and practitioners because of the benefits of supply chain performance. However, the influences of organizational culture capability is equally critical for supply chain performance to keep growing. This paper makes an initial attempt to identify the critical success factors of supply chain operational performance amongst textile and apparel companies in Malaysia. The total of 201 questionnaires were sent to Malaysia's textile and apparel company that is listed in the Federation of Malaysian Manufacturers (FMM) and Malaysian External Trade Development Corporation (MATRADE) directory. The total of 121 usable responses were obtained and analyzed through Statistical Package for Social Science (SPSS). The discussion of this study is followed by presenting the results of survey on the relationship of relational capability and organizational culture capability on supply chain operational performance. The results shown that the relationship between relational capability and organizational culture capability have significant impact on the performance of supply chain operation.

Item Type: Article
Uncontrolled Keywords: Critical success factors, relational capability, organizational culture capability, supply chain operational performance, textile and apparel industry in Malaysia
Subjects: H Social Sciences > HD Industries. Land use. Labor
Faculty/Division: Faculty of Industrial Management
Depositing User: Noorul Farina Arifin
Date Deposited: 22 Nov 2019 03:44
Last Modified: 22 Nov 2019 03:44
Download Statistic: View Download Statistics

Actions (login required)

View Item View Item