Farah Syahida, Firdaus and Ikhsan, Ridho Bramulya and Fernando, Yudi (2023) Predicting purchase behaviour of Indonesian and French Muslim consumers: insights from a multi-group analysis. Journal of Islamic Marketing, 14 (5). pp. 1229-1259. ISSN 1759-0833. (Published)
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Abstract
Purpose This paper aims to model Muslim consumers' purchase behaviour that predicts the impacts of behavioural factors of spirituality, emotional value, image, trust and satisfaction on Halal-labelled food products. The model was used among Muslim consumers in Indonesia and France. Design/methodology/approach A survey was conducted among Indonesian and French Muslim consumers who had bought Halal-labelled food products. The model was examined using Partial Least Squares Structural Equation Modeling (PLS-SEM) with multi-group analysis (PLS-MGA) to test specific differences between sample groups. Findings All proposed hypotheses were accepted, except for the trust in purchasing behaviour. It was not significantly different in the two sample groups. The linkage from image to purchasing behaviour was not significantly related to the French sample group, and emotional value did not influence Halal-labelled food product purchase behaviour in the Indonesian sample group. The MGA results found a significant difference in spirituality, emotional value image and trust among Indonesian and French Muslim consumers. Practical implications The guarantee of Halal food through a Halal label can fulfil the spirituality of Muslim consumers in carrying out Allah’s (SWT) command to consume Halal food, creating a product image, trust, satisfaction and emotional value that encourages positive buying behaviour. The finding shows that Muslim spirituality has extended the Islamic marketing literature to predict Muslim consumer behaviour. The company can emphasise in advertisements that the Halal-certified logo reflects the quality of products. Originality/value To the best of the authors’ knowledge, this research is among the early study empirically confirming that spirituality and emotional value are critical domains to predict purchase behaviour between two different groups of Indonesian and French Muslim consumers.
| Item Type: | Article |
|---|---|
| Additional Information: | Indexed by Scopus |
| Uncontrolled Keywords: | Purchase behaviour, Halal-labelled food, Spirituality, Emotional value, Image, Trust, Multi-group analysis |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HT Communities. Classes. Races H Social Sciences > HV Social pathology. Social and public welfare |
| Faculty/Division: | Faculty of Industrial Management |
| Depositing User: | PM. Dr. Yudi Fernando |
| Date Deposited: | 14 Mar 2022 02:37 |
| Last Modified: | 22 Mar 2024 03:28 |
| URI: | http://umpir.ump.edu.my/id/eprint/33521 |
| Download Statistic: | View Download Statistics |
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