An empirical study on lean management and HRM practices in relation towards operational performance

Azhani, Ismail and Yuserrie, Zainuddin (2018) An empirical study on lean management and HRM practices in relation towards operational performance. In: The 2nd Advance Research on Business, Marketing and Management International Conference (ARBUNM 2018) , 23-25 February 2018 , Equatorial Hotel, Penang. pp. 1167-1175.. ISSN 2146-5193

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DOI/Official URL: http://:10.7456/1080SSE/158


In recent years, the matter of lean management (LM) and human resource management (HRM) practices have been commonly used to observe operational performance (OP). One of the distinctive features of LM and HRM practices is that better performance is achieved through the people in the organization. Many researchers have demonstrated that investments in human capital can significantly influence organizational objectives and outcomes. The resource-based view (RBV) theory perspective has been extensively utilized to empirically test and predict these organizational objectives and outcomes. This study investigates from RBV theory perspective, the mediating effect of HRM practices on the relationship between LM and OP within public sector in Malaysia. The main research question addressed by this study is whether LM enhances OP directly or indirectly through the support of the HRM practices. A survey research method is adopted to collect data from Malaysia local authorities. The analysis of the research model uses Partial Least Square (PLS) based software SmartPLS 3. The results will provide practitioners with guidelines in implementing LM more efficiently and effectively for enhancing OP of their organizations.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: lean management; human resource management practices; operational performance; resource-based view public sector
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty/Division: Faculty of Industrial Management
Institute of Postgraduate Studies
Depositing User: Miss. Ratna Wilis Haryati Mustapa
Date Deposited: 19 Oct 2022 07:44
Last Modified: 19 Oct 2022 07:44
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