Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service

Haziman, Zakaria and Diyana, Kamarudin, and Faiz, Azizul and Mohammad Fitri, Idrus and Nor Rokiah Hanum, Md Haron and Norhana Mohd, Aripin (2023) Automatic Vehicle Location (AVL): Evaluation on the Punctuality Index of City Public Bus Service. In: Intelligent Manufacturing and Mechatronics. Lecture Notes in Electrical Engineering, 988 . Springer, Singapore, pp. 75-86. ISBN 978-981-19-8702-1

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Abstract

This study evaluates on-time bus service in ‘City A’, Malaysia using the punctuality index. Besides, the bus service reliability performance will also identify bus service punctuality characteristics for various operation conditions and routes in ‘City A’. City ‘A’ has been selected as this city lacks commuter and rail services, unlike Kuala Lumpur and the Klang Valley; thus, City A’s public bus service is in high demand. This article collected bus data using automatic vehicle location (AVL). Buses use SIM cards and mobile data networks to transmit location and time. GPS and fleet tracking system measure bus time and speed (FTS). Sampled bus system data was analysed to calculate punctuality indices for all routes. Different operating conditions affected bus punctuality. The punctuality index measures a stage bus’s service quality. Finally, the result of the study can be used to evaluate and improve public bus service.

Item Type: Book Chapter
Additional Information: Event: Innovative Manufacturing, Mechatronics & Materials Forum (iM3F 2022), Pahang, Malaysia Venue: Faculty of Manufacturing and Mechatronic Engineering Technology, UMP Event Dates: 20 July 2022
Uncontrolled Keywords: Automatic vehicle location; Fleet tracking system; Punctuality index; Transit capacity and quality of service manual (TCQSM)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty/Division: Faculty of Industrial Management
Institute of Postgraduate Studies
Depositing User: Miss. Ratna Wilis Haryati Mustapa
Date Deposited: 06 Jun 2023 02:35
Last Modified: 06 Jun 2023 02:35
URI: http://umpir.ump.edu.my/id/eprint/37770
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