Digital Business Strategy, Corporate Social Responsibility and Government Support Policy on Revenue Performance among Micro, Small and Medium Enterprises

Nur Syafiqah, Tajudin and Wan Khairul Anuar, Wan Abd Manan and Azizan, Azit and Mazita, Mokhtar (2023) Digital Business Strategy, Corporate Social Responsibility and Government Support Policy on Revenue Performance among Micro, Small and Medium Enterprises. Journal of Advanced Research in Business and Management Studies, 32 (1). pp. 11-20. ISSN 2462-1935. (Published)

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Abstract

Globalizations have forced MSMEs to re-strategize in order to remain competitive. Thus, this study aims to investigate the effects of digital business strategy, corporate social and responsibility, and government support policy on revenue performance. This research utilizes a quantitative research design through questionnaire surveys to collect data. The population is based on the Entrepreneurs Directory registered with MSMEs Corporation, while using purposive sampling technique. The data collected were then analyzed using SPSS. The findings elucidate that the digital marketing strategy, corporate social responsibility and government support do positively and significantly impact the revenue performance of MSMEs. The findings also revealed government support policy as the most dominant factor towards the revenue performance of MSMEs. Thus, to survive and thrive in a potentially harsh environment, businesses must effectively deploy and combine their physical, human, and organizational assets. These factors will help micro, small and medium enterprises to beat their competitors and acquire a competitive edge.

Item Type: Article
Uncontrolled Keywords: Revenue performance, government, support policy, MSMEs, CSR
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Miss Amelia Binti Hasan
Date Deposited: 16 Nov 2023 04:43
Last Modified: 16 Nov 2023 04:43
URI: http://umpir.ump.edu.my/id/eprint/39328
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