UMP Institutional Repository

Value-Based Total Performance Excellence Model: An Overview

Ab Hamid, M. R. and Zainol, Mustafa and Nur Riza, Mohd Suradi and Mokhtar, Abdullah and Wan Rosmanira, Ismail and Zalina, Mohd Ali and Fazli, Idris and Siti Roslindar, Yaziz and Zulkhibri, Mustofa@Ismail (2010) Value-Based Total Performance Excellence Model: An Overview. Jurnal Teknologi (Sciences and Engineering), 52. pp. 95-104. ISSN 0127-9696 (print); 2180-3722 (online)

[img] PDF
Value-Based_Total_Performance_Excellence_Model-_An_Overview.pdf - Published Version
Restricted to Repository staff only

Download (97kB) | Request a copy

Abstract

Today, organizations are competing for the survival. They adopt various performance management systems that best suit their undertakings. There are many performance models which lean towards measuring tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (EQA), Deming Prize and Kanji’s Model. However, the measurements of intangible aspects are also important and should be heeded to optimize the organizational performance.This paper discusses the preliminary implementation of the Performance Measurement System (PMS) which showcases an overview of intangible aspects i.e. organizational core values through Value-Based Total Performance Excellence Model (VBTPEM) and identification of existing core values in Malaysian universities. This model will reveal overall standings and achievements of the public universities and indicate opportunities for further improvements based on the value-based indicators.

Item Type: Article
Uncontrolled Keywords: Performance management system; Value-Based Total Performance Excellence Model(VBTPEM)
Subjects: Q Science > Q Science (General)
Faculty/Division: Faculty of Industrial Sciences And Technology
Depositing User: Mrs. Neng Sury Sulaiman
Date Deposited: 16 Dec 2014 07:25
Last Modified: 26 Feb 2018 02:08
URI: http://umpir.ump.edu.my/id/eprint/7695
Download Statistic: View Download Statistics

Actions (login required)

View Item View Item