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The impact of branchless banking to business performance: case study at BSN

Muhammad Khairul Haziq, Muhd Fuzi (2013) The impact of branchless banking to business performance: case study at BSN. Faculty of Engineering Technology, Universiti Malaysia Pahang.

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Abstract

The aim of this research is to study the impact of branchless banking to business performance. Branchless banking has great potential to extend the distribution of financial services to poor people who are not reached by traditional bank branch networks. It lowers the cost of delivery, including costs both banks of building and maintaining a delivery channel and to customers of accessing services. Branchless banking helps Bank Simpanan Nasional to improve their business performance since the introduction. This study is conducted by using qualitative method which is interview.

Item Type: Undergraduates Project Papers
Additional Information: Project paper (Bachelor of Industrial Technology Management with Honors) -- Universiti Malaysia Pahang - 2013
Uncontrolled Keywords: Banks and banking
Subjects: H Social Sciences > HG Finance
Faculty/Division: Faculty of Engineering Technology
Depositing User: Nik Ahmad Nasyrun Nik Abd Malik
Date Deposited: 27 Oct 2015 08:38
Last Modified: 27 Oct 2015 08:38
URI: http://umpir.ump.edu.my/id/eprint/8730
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