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Job characteristics affecting employees' job involvement in fast food industry

Nurul Salwana, Mohamad Kamal (2013) Job characteristics affecting employees' job involvement in fast food industry. Faculty of Engineering Technology, Universiti Malaysia Pahang.

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Abstract

Employees' job involvement has been found decreasing over the change of time. Therefore, the issue relates with employees‟ job involvement is getting concern from other researchers due to lack of previous studies done for it. The purpose of this research is to investigate the factor of job characteristics model (JCM) (skill variety, task identity, task significance, autonomy and feedback of the job) that affects KFC fast food restaurant employee job involvement in Malaysia. In this research project, quantitative method has been used as method of questionnaire in order to collect data from respondents. Questionnaires were administrated in KFC fast food restaurant in Rawang Branch, Selangor. Besides that, questionnaire also was distributed by using closed-ended question method. The pilot test has been conducted to analyses the reliability of the question before actual study. This research used Pearson correlation coefficient to analyses 86 responses from the questionnaire obtained. Moreover, multiple regressions revealed that the five sources of factors (skill variety, task identity, task significance, autonomy and feedback of the job) had significant positive relationship with employee job involvement in Malaysia. Furthermore, this research also will explore which factor in JCM will affect employees‟ job involvement in KFC fast food industry in Rawang, Selangor.

Item Type: Undergraduates Project Papers
Additional Information: Project Paper (Bachelors of Industrial Technology Management with Honours) -- Universiti Malaysia Pahang – 2013
Uncontrolled Keywords: Employee attitude surveys; Job description
Subjects: H Social Sciences > HF Commerce
Faculty/Division: Faculty of Engineering Technology
Depositing User: Nik Ahmad Nasyrun Nik Abd Malik
Date Deposited: 27 Oct 2015 08:38
Last Modified: 27 Oct 2015 08:38
URI: http://umpir.ump.edu.my/id/eprint/8735
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