Items where Author is "Rahmisafa, Hamid"
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Article
Rahmisafa, Hamid and Hasmadi, Hassan and Muzafar, Mat Yusof (2021) ISO 9001 certification and service quality delivery in Malaysian higher education institutions: A conceptual model. International Journal of Humanities Technology and Civilization (IJHTC), 1 (11). pp. 129-137. ISSN 2289-7216. (Published)