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Abdul Basit, Khairul Salleh and Hussain, Suhaidah (2022) Exploring the influence of service quality (SQ) on patient satisfaction (PS): A case study of Universiti Malaysia Pahang Health Centre (UMPHC). International Journal of Industrial Management (IJIM), 15 (1). pp. 26-37. ISSN 2289-9286 (Print); 0127-564x (Online). (Published)