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Bahari, Mohamed (2015) The effects of perceived service quality on patient satisfaction and behavioral compliance at a multi speciality public hospital in state of Pahang. PhD thesis, Universiti Malaysia Pahang (Contributors, UNSPECIFIED: UNSPECIFIED).
Noor Azlinna, Azizan and Bahari, Mohamed (2013) The Effects of Perceived Service Quality on Patient Satisfaction at a Public Hospital in State of Pahang, Malaysia. Asian Journal Of Social Sciences & Humanities, 2 (3). pp. 307-323. ISSN 2186-8484 . (Published)