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Ahmad, Othman and Ibrahim, Daing Nasir and Noor Azlinna, Azizan and Mustafa, Shariman and Hassan, Hasahudin and Majjah Mazita, Mokhtar and Azit, Azizan and Ghani, Airin Abdul and Ida Rizyani, Tahir and Syamimi Errymy, Sawal (2012) A study on the management system in the healthcare sector using service quality concept. , [Research Report] (Unpublished)