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Conference or Workshop Item
NorHapiza, Mohd Ariffin and Norfarizan, Mohd Daud (2018) Adoption of customer centered service in Public University: a case study in Malaysia. In: 5th International Conference on User Science and Engineering , 28-30 August 2018 , Puchong, Selangor. pp. 175-182., 886. (Published)