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Book Chapter
Norhayati, Kasim Sulamat and Lee, Khai Loon (2022) Improving customer satisfaction through supply chain management best practices in fast food restaurant. In: In Individual Field Project: Applying Theoretical Know-how to Real-life Business and Engineering Situation. Penerbit UMP, Kuantan, Pahang, pp. 39-46. ISBN 978-967-2831-28-0