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Nilam Nur Amir, Sjarif and Nurul Firdaus, Azmi and H. M., Sarkan and S. M., Sam and Mohd Zamri, Osman (2020) Predicting churn: how multilayer perceptron method can help with customer retention in telecom industry. In: IOP Conference Series: Materials Science and Engineering; 2nd Joint Conference on Green Engineering Technology and Applied Computing 2020, IConGETech 2020 and International Conference on Applied Computing 2020, ICAC 2020 , 4 - 5 February 2020 , Bangkok, Thailand. pp. 1-6., 864 (1). ISSN 1757-8981 (Print), 1757-899X (Online) (Published)