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Panigrahi, Shrikant and Foo, Weng Kar and Tan, Ai Fen and Lam, Kah Hoe and Melvin, Wong (2018) A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry. Global Business Review, 19 (3_suppl). pp. 151-175. ISSN 0973-0664. (Published)
Sorooshian, Shahryar and Tan, Ai Fen (2017) Applicability of Manufacturing Lean Tools in Service Operations. International Journal of Mechanical Engineering and Technology (IJMET), 8 (7). pp. 53-60. ISSN 0976-6340. (Published)