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Psychosocial issue among office workers: a case study at a Public Higher Education Institution in Malaysia

Ezrin Hani, Sukadarin and Norhidayah, Abdull and Junaidah, Zakaria and Abdullah, Ibrahim (2016) Psychosocial issue among office workers: a case study at a Public Higher Education Institution in Malaysia. The Social Sciences, 11 (18). pp. 4534-4538. ISSN 1818-5800 (Print); 1993-6125 (Online)

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Abstract

Self-awareness of workers’ own health status had been proven can prevent work-related harm and injury and also mental health problems. Both mental and physical health improvements (physical and psychosocial factors) should be the main focused in any research. Workload and work-related stress are the examples of psychosocial factors that may exist in each organization. A case study related to safety and health was conducted among staff at Human Resources Management Division (HRMD) at a public higher education institution (Institut Pengajian Tinggi Awam -IPTA) in Malaysia. Total numbers of 22 staff were employed. However, only 21 staffs were participated in this study which contributed to about 95% of the response rate. A set of self-administered questionnaires which consist of questions on socio demographics information, questions on working hour, questions on workload and also questions on work-related stress were used as the study instruments. Result shows that office workers in HRMD, work in long hours in a week to keep up with workload. The availability of supplies, equipment and materials to do the work however, helps the workers to manage their works in a proper way. The relationship of inter-staff also found in a good condition. This study will be useful for other researcher to conduct a psychosocial study among office workers in a bigger sample size. This finding also can be as a guidance to manage workload and work-related stress in workplace.

Item Type: Article
Uncontrolled Keywords: Psychosocial; Workload; Work-related stress; Office workers; Equipment and materials
Subjects: T Technology > T Technology (General)
Faculty/Division: Faculty of Engineering Technology
Depositing User: Mrs. Neng Sury Sulaiman
Date Deposited: 03 Dec 2015 02:55
Last Modified: 18 Sep 2018 04:12
URI: http://umpir.ump.edu.my/id/eprint/10501
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