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A mediating model of resource commitment, reverse logistics and financial performance: importance-performance map analysis

Fernando, Yudi and Muhammad Shabir, Shaharudin and Ishak, Ismail and Yew, Shu Qi and Yuvaraj, Ganesan (2018) A mediating model of resource commitment, reverse logistics and financial performance: importance-performance map analysis. In: 8th International Borneo Business Conference 2018, 4 - 5 October 2018 , Hilton Hotel Kuching, Sarawak. p. 1.. (Unpublished)

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Abstract

The aim of this paper is to examine a mediating model of resource commitment, reverse logistics and financial performance. In addition, this paper presents the importance-performance map analysis (IMPA) to examine the critical domains of resource commitment and reverse logistics on financial performance. This study conducted a survey among 113 manufacturing companies including first tier and second tier suppliers in automotive industry. The results of the study indicated that important of resource commitment makes reverse logistics program more effective and efficient. The results provide empirical evidence of the mediating impact of reverse logistics on the relationship between resource commitment and financial performance. As the evidence show in this study, the finding has opened new research and development opportunities to identify new alternatives income source to a company and generate benefits from resource commitment in reverse logistic activities while comply with environmental standard.

Item Type: Conference or Workshop Item (Lecture)
Uncontrolled Keywords: Resource commitment; Reverse logistics; Financial performance; Automotive; Importance-performance map analysis
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty/Division: Faculty of Industrial Management
Depositing User: Pn. Hazlinda Abd Rahman
Date Deposited: 13 Feb 2019 02:42
Last Modified: 13 Feb 2019 02:42
URI: http://umpir.ump.edu.my/id/eprint/23965
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