SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory

Mazita, Mokhtar and NorHasnul Azirah, Abdul Hamid and Nurul Athirah, Ahmad Nazri (2022) SEATROBS: Development of Sealife Travel & Tour Online Booking System Using Usability Theory. In: Proceedings of Malaysian Technical Universities Conference on Engineering and Technology (MUCET 2021 , 16-18 November 2021 , Virtual Conference, Universiti Teknikal Malaysia Melaka (UTeM). pp. 402-403., 28 Julai 2022. ISSN 2948-4413

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The travel and tour industry is one of the world’s largest industries in Malaysia, where businesses in this industry always seek advanced technology to face intense competition. Sealife Travel and Tour Sdn. Bhd. is one of them, where the owner of this company is seeking a system that can cater to their problems due to the implementation of a manual system in the customers’ booking process. Therefore, this research aims to develop a Sealife Travel Online Booking System (SEATROBS) for the company. The Adapted Waterfall model has been used as a methodology, and usability heuristics had been used as a theory to guide the development of this system. Keywords: online booking system; travel agency; usability theory

Item Type: Conference or Workshop Item (Lecture)
Additional Information:
Uncontrolled Keywords: Online Booking System, Tourism Industry, Usability Theory
Subjects: H Social Sciences > H Social Sciences (General)
Q Science > Q Science (General)
Faculty/Division: Faculty of Industrial Management
Depositing User: Dr. Mazita Mokhtar
Date Deposited: 07 Oct 2022 08:25
Last Modified: 07 Oct 2022 08:25
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