Investigating the emerging and future trends of knowledge management in small and medium enterprises: A science mapping approach

Muhammad Ashraf, Fauzi and Zuria Akmal, Saad and Mohd Hanafiah, Ahmad and Muhammad Zorif, Fauzi and Md Faizal, Ahmad (2024) Investigating the emerging and future trends of knowledge management in small and medium enterprises: A science mapping approach. The Learning Organization, 31 (5). pp. 637-656. ISSN 0969-6474. (Published)

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DOI/Official URL: https://doi.org/10.1108/TLO-06-2023-0091

Abstract

Purpose – This study aims to evaluate the knowledge structure of knowledge management (KM) applications within small and medium enterprises (SMEs). In pursuit of excellence, SMEs must adopt KM like large corporations, even with limited resources. Design/methodology/approach – Through a bibliometric approach, this study evaluates current themes based on bibliographic coupling analysis and predicts future trends based on coword analysis. A total of 726 documents and 2,658 keywords were derived from the Web of Science database. Findings – Findings show four clusters in bibliographic coupling and three in coword analysis. A common theme discovered converged on digital technology to ensure SMEs follow current market trends. Research limitations/implications – Advanced application of Industry 4.0 requires digital transformation for SMEs’ pursuit of excellence. Implications include sustaining SMEs through a considerable KM system integrated with digital technology for sustainable business activities. Originality/value – To the best of the authors’ knowledge, this study is among the first to provide a science mapping analysis on KM in SMEs by applying a bibliometric analysis

Item Type:	Article
Additional Information:	Indexed by Scopus
Uncontrolled Keywords:	Bibliometric analysis; Digital transformation; Knowledge management; Knowledge sharing; Small and medium enterprises (SMEs)
Subjects:	Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Faculty/Division:	Faculty of Industrial Management Institute of Postgraduate Studies
Depositing User:	Dr. Muhammad Ashraf Fauzi
Date Deposited:	09 Jan 2024 07:52
Last Modified:	04 Sep 2024 01:56
URI:	http://umpir.ump.edu.my/id/eprint/39805
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