Aspect-based Sentiment Analysis Model for Evaluating Teachers' Performance from Students' Feedback

Bhowmik, Abhijit and Noorhuzaimi, Mohd Noor and Ullah Miah, Md Saef and Karmaker, Debajyoti (2023) Aspect-based Sentiment Analysis Model for Evaluating Teachers' Performance from Students' Feedback. AIUB Journal of Science and Engineering, 22 (3). pp. 287-294. ISSN 1608-3679. (Published)

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Abstract

Evaluating teachers' performance is a fundamental pillar of educational enhancement, guiding the evolution of pedagogical practices and fostering enriched learning environments. This study pioneers an innovative approach by harnessing sentiment analysis within an aspect-based framework to decipher the intricate emotional nuances embedded within students' feedback. By categorizing sentiments as positive, negative, and neutral, we delve into the diverse perceptions of teaching aspects, offering a multifaceted portrait of educators' contributions. Through meticulous data collection, preprocessing, and a deep learning sentiment analysis model, we dissected student comments into distinct teaching aspects. The subsequent sentiment analysis unearthed positive, negative, and neutral sentiments. Positive sentiments highlighted strengths and effective communication, while negative sentiments illuminated areas for growth. Neutral sentiments provided contextual equilibrium, forming a holistic tapestry of teachers' performance. The proposed model achieved 86\% F1 score for classifying sentiments into three classes.

Item Type: Article
Uncontrolled Keywords: Terms—Teachers’ performance evaluation, BiLSTM, Deep Learning, GRU, CNN, Sentiment Analysis
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Faculty/Division: Institute of Postgraduate Studies
Faculty of Computing
Depositing User: Miss Amelia Binti Hasan
Date Deposited: 27 Mar 2024 00:55
Last Modified: 27 Mar 2024 00:55
URI: http://umpir.ump.edu.my/id/eprint/40770
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