Nurliyana, Moh Hussin and Nur Wahida Athi’roh, Mohd Yusoff (2024) Current state of safety climate among food delivery service in Kuantan. Current Science and Technology (CST), 4 (1). pp. 1-11. ISSN 2785-8804. (Published)
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Abstract
The gig economy has developed as a transformational force in modern labor markets, typified by short-term, freelancer, or independent employment arrangements. It includes a wide range of on-demand labor where individuals work as independent contractors, offering services or performing tasks via digital platforms or applications. The expansion of this industry has provided workers with unprecedented freedom and opportunity, but it has also presented new concerns, notably in terms of occupational safety. The most popular gig works prior Covid-19 pandemic include food delivery riders. This study aims to investigate the safety climate among food delivery services in Kuantan. This current study was focusing on the safety views of Grab’s delivery service workers in Kuantan. About 100 respondents participated in this study through convenience sampling. The safety climate assessment was conducted using the NORDIC safety climate questionnaire. From the result, the highest mean value of the seven safety domains was in the Safety procedures and rules domain (2.78), and the lowest mean value belonged to the safety climate domain (2.41).
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Gig Economy; Food delivery rider; Safety climate; Safety state |
| Subjects: | H Social Sciences > HF Commerce |
| Faculty/Division: | Faculty of Industrial Sciences And Technology |
| Depositing User: | Mrs Norsaini Abdul Samat |
| Date Deposited: | 03 Jun 2025 04:18 |
| Last Modified: | 03 Jun 2025 04:18 |
| URI: | http://umpir.ump.edu.my/id/eprint/44710 |
| Download Statistic: | View Download Statistics |
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