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Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation

Mazlina, Abdul Majid and Herawan, Tutut (2013) Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation. International Journal of Multimedia and Ubiquitous Engineering (IJMUE), 8 (6). pp. 329-338. ISSN 1975-0080

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Abstract

This paper compares two well-known simulation techniques to model human reactive and different level of details for proactive behaviour modelling in service systems. The simulation methods used are Discrete Event Simulation (DES) and combined DES and Agent-Based Simulation (ABS) called DES-ABS. We consider two proactive human behaviours which are taking charge from experience and taking the initiative to fulfil a goal. We investigate the similarities and differences of model results performance in both simulation models. The results of our experiments show that the level of pro-activeness considered in the simulation model has a big impact on the output. However, there is no significant difference between the results from the DES and the DES-ABS simulation models. Therefore, for service systems of the type we investigated, it is suggested to use DES as the preferred analysis tool.

Item Type: Article
Uncontrolled Keywords: Simulation; Decision Analysis; Discrete Event Simulation; Agent Based Simulation; Reactive Behaviour; Proactive Behaviour
Subjects: T Technology > T Technology (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Faculty/Division: Faculty of Computer System And Software Engineering
Depositing User: Dr. Mazlina Abdul Majid
Date Deposited: 29 Oct 2014 07:29
Last Modified: 12 Apr 2018 04:07
URI: http://umpir.ump.edu.my/id/eprint/7351
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