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Modelling Reactive and Proactive Behaviour in Simulation

Mazlina, Abdul Majid and Siebers, Peer-Olaf and Aickelin, Uwe (2010) Modelling Reactive and Proactive Behaviour in Simulation. In: Proceedings of the 2010 Operational Research Society Simulation Workshop (SW10), 23-24 March 2010 , Worcestershire, England. .

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Abstract

This research investigated the simulation model behaviour of a traditional and combined discrete event as well as agent based simulation models when modelling human reactive and proactive behaviour in human centric complex systems. A departmental store was chosen as human centric complex case study where the operation system of a fitting room in WomensWear department was investigated. We have looked at ways to determine the efficiency of new management policies for the fitting room operation through simulating the reactive and proactive behavior of staff towards customers. Once development of the simulation models and their verification had been done, we carried out a validation experiment in the form of a sensitivity analysis. Subsequently, we executed a statistical analysis where the mixed reactive and proactive behaviour experimental results were compared with some reactive experimental results from previously published works. Generally, this case study discovered that simple proactive individual behaviour could be modelled in both simulation models. In addition, we found the traditional discrete event model performed similar in the simulation model output compared to the combined discrete event and agent based simulation when modelling similar human behaviour.

Item Type: Conference or Workshop Item (Speech)
Subjects: T Technology > T Technology (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Faculty/Division: Faculty of Computer System And Software Engineering
Depositing User: Dr. Mazlina Abdul Majid
Date Deposited: 29 Oct 2014 05:05
Last Modified: 12 Apr 2018 03:51
URI: http://umpir.ump.edu.my/id/eprint/7358
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