A study of the effectiveness of recruitment in selecting qualified talents in service organization

Hiew, Hon Hoi (2013) A study of the effectiveness of recruitment in selecting qualified talents in service organization. Faculty of Engineering Technology, Universiti Malaysia Pahang.

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Abstract

The purpose of this study was to assess the effectiveness of the recruitment and selection practices and processes of services organizations, Kelly services and GD Express (GDEX). The need to attract and select a highly capabilities and skilled workforce in a tight and competitive market made the necessity adoption of best practices in recruitment and selection by services based organizations. It was to examine the recruitment and selection practices in Kelly Services and GDEX, the effectiveness of the recruitment and selection practices of both companies, and ways to improve the practices. Based on the investigation on best practices in recruitment and selection, three research questions were answered. Firstly, the adoption of best practices in both organizations is studied. Secondly, the effectiveness of the recruitment and selection methods is giving attention. Finally a comparison is made between the recruitment and selection practices of Kelly Services and GDEX to determine which organization implement better techniques.

Item Type: Undergraduates Project Papers
Additional Information: Project paper (Bachelor of Industrial Technology Management with Honors) -- Universiti Malaysia Pahang - 2013, SV: DR LIU YAO, NO. CD: 8449
Uncontrolled Keywords: Employees Recruiting
Subjects: H Social Sciences > HF Commerce
Faculty/Division: Faculty of Engineering Technology
Depositing User: Mr. Nik Ahmad Nasyrun Nik Abd Malik
Date Deposited: 27 Oct 2015 02:36
Last Modified: 13 Mar 2023 02:37
URI: http://umpir.ump.edu.my/id/eprint/8749
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