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Fazeeda, Mohamad and Siti Filza, Saharin (2019) Application of discrete event simulation (DES) for queuing system improvement at hypermarket. In: KnE Social Sciences: FGIC 2nd Conference on Governance and Integrity 2019 , 19-20 August 2019 , Yayasan Pahang, Kuantan, Pahang, Malaysia. pp. 330-346.. ISSN 2518-668X (Published)