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Fernando, Yudi and Muhammad Shabir, Shaharudin and Ishak, Ismail and Yew, Shu Qi and Yuvaraj, Ganesan (2018) A mediating model of resource commitment, reverse logistics and financial performance: importance-performance map analysis. In: Proceedings of 8th International Borneo Business Conference 2018 , 4-5 October 2018 , Kuching, Sarawak, Malaysia. pp. 20-30.. (Unpublished) (Unpublished)