Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis

Afiqah, R. Radzi and Hashim, R. Bokhari and Abdul Rahimi, Abdul Rahman and K. Ayer, Steven (2019) Key Attributes of Change Agents for Successful Technology Adoptions in Construction Companies: A Thematic Analysis. ASCE International Conference on Computing in Civil Engineering 2019. pp. 430-437. (Published)

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Abstract

The construction industry has been criticized for lower productivity than other sectors, which may be influenced in part by its historical resistance to change in adopting new technologies. Therefore, it is common for organizations to have dedicated change agents to support effective technological adoption. This study aimed to identify the key attributes of change agents that influence the success of adopting new technologies in construction companies. To achieve this objective, industry practitioners in the United States provided responses to open-ended questions and the answers were analyzed to identify common themes. The significant findings include: (1) change agents’ personality is the most frequently reported attribute that contributes to their effectiveness, and (2) human-related attributes have a larger role in successful technological adoptions compared to organizational- and technical-related attributes in change agents. This paper contributes to the body of knowledge by identifying the frequency of attributes that are reported to impact the effectiveness of change agents in industry.

Item Type:	Article
Additional Information:	Indexed by WOS
Uncontrolled Keywords:	Technology adoptions; construction companies; thematic analysis; human-related attributes
Subjects:	T Technology > T Technology (General) T Technology > TA Engineering (General). Civil engineering (General) T Technology > TJ Mechanical engineering and machinery
Faculty/Division:	Faculty of Civil Engineering & Earth Resources
Depositing User:	Miss. Ratna Wilis Haryati Mustapa
Date Deposited:	10 Jan 2020 02:49
Last Modified:	23 Jan 2020 02:14
URI:	http://umpir.ump.edu.my/id/eprint/27152
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