Lee, Khai Loon and Puteri Nurhazira, Romzi (2021) Improving canteen's service and operations management: A case study using modelling and simulation approach. In: Service and Operation Management (Series 3). Series 3 . Penerbit UTHM, Batu Pahat, Johor, pp. 51-59. ISBN 978-967-2817-33-8
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Abstract
Operating a canteen business in an audio and visual innovation centre is a small business. However, it required good operating practices to be efficient and successful. Having good operating procedures required everyone to know its goals, objectives and be familiar with its policies.
Item Type: | Book Chapter |
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Uncontrolled Keywords: | Improving canteen's service and operations management: A case study using modelling and simulation approach |
Subjects: | H Social Sciences > H Social Sciences (General) |
Faculty/Division: | Faculty of Industrial Management |
Depositing User: | Ts. Dr. Lee Khai Loon |
Date Deposited: | 10 Feb 2022 07:39 |
Last Modified: | 16 Jan 2024 00:50 |
URI: | http://umpir.ump.edu.my/id/eprint/32973 |
Download Statistic: | View Download Statistics |
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