Improving canteen's service and operations management: A case study using modelling and simulation approach

Lee, Khai Loon and Puteri Nurhazira, Romzi (2021) Improving canteen's service and operations management: A case study using modelling and simulation approach. In: Service and Operation Management (Series 3). Chapter 4 . Penerbit UTHM, Batu Pahat, Johor, pp. 51-59. ISBN 978-967-2817-33-8

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Abstract

Operating a canteen business in an audio and visual innovation centre is a small business. However, it required good operating practices to be efficient and successful. Having good operating procedures required everyone to know its goals, objectives and be familiar with its policies.

Item Type:	Book Section
Uncontrolled Keywords:	Improving canteen's service and operations management: A case study using modelling and simulation approach
Subjects:	H Social Sciences > H Social Sciences (General)
Faculty/Division:	Faculty of Industrial Management
Depositing User:	Ts. Dr. Lee Khai Loon
Date Deposited:	10 Feb 2022 07:39
Last Modified:	10 Feb 2022 07:39
URI:	http://umpir.ump.edu.my/id/eprint/32973
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