Mazni, Saad and Rosita, Husain and Anita, Abdul Rani and Airin, AbdulGhani (2019) Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers. In: IOP Conference Series: Materials Science and Engineering, 1st International Postgraduate Conference on Mechanical Engineering (IPCME2018) , 31 October 2018 , UMP Library, Pekan. pp. 1-11., 469 (012066). ISSN 1757-8981
|
Pdf
Empowering employees with spiritual intelligence for higher quality food-hygiene practices.pdf Available under License Creative Commons Attribution. Download (787kB) | Preview |
Abstract
Empowering employees' spiritual intelligence (SQ) is about bringing back the soul of the hospitality business. This study intends to identify factors that affect a food handler's' SQ and also to discover SQ's potential role in mediating food-hygiene practices and foodservice performance. Using judgemental sampling, this study conducted a cross-sectional study to analyse usable data of 1026. The results show that demographic factors significantly affect SQ level. Food-hygiene practices and food service performance were fully mediated by SQ, thus supporting the food handlers' thoughts of self-development and success at work. It is proposed that the positive outcomes from the large and varied datasets of the model can be generalised to the routine practices and performance of other institutions.
| Item Type: | Conference or Workshop Item (Lecture) |
|---|---|
| Additional Information: | Indexed by Scopus |
| Uncontrolled Keywords: | Cross-sectional study; Demographic factors; Food hygiene; Food services |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management Q Science > Q Science (General) T Technology > T Technology (General) |
| Faculty/Division: | Faculty of Industrial Management Institute of Postgraduate Studies Center for Human Sciences |
| Depositing User: | Mr Muhamad Firdaus Janih@Jaini |
| Date Deposited: | 28 Dec 2022 06:53 |
| Last Modified: | 28 Dec 2022 06:53 |
| URI: | http://umpir.ump.edu.my/id/eprint/35937 |
| Download Statistic: | View Download Statistics |
Actions (login required)
 |
View Item |