Alya Nadhirah, Ismail and Widia, Mirta and Ezrin Hani, Sukadarin and Wan Norlinda Roshana, Mohd Nawi and Muhammad Faizal, Zainal Abidin (2024) Ergonomic Risk Assessment of Warehouse Workers in the Courier Service Industry A Case Study from Kuantan, Malaysia. Jurnal Optimasi Sistem Industri, 23 (1). pp. 1-15. ISSN 2442-8795. (Published)
|
Pdf
Ergonomic Risk Assessment of Warehouse Workers in the Courier Service Industry - A Case Study from Kuantan, Malaysia.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (1MB) | Preview |
Abstract
The global surge in demand for courier services has introduced both benefits and challenges. Courier workers face immense pressure to handle large volumes of orders, leading to increasing cases of health and occupational injuries. The lack of ergonomic interventions in their work highlights the urgent need for ergonomic assessments in the courier industry. In Malaysia, current ergonomic risk assessments for warehouse courier workers are insufficient, making it essential to identify prevalent musculoskeletal disorders (MSDs) and determine the associated risk factors and levels posed by their daily tasks. This study aimed to address this gap by conducting ergonomic risk assessments among 35 warehouse workers using the Cornell Musculoskeletal Discomfort Questionnaire (CMDQ), the Initial Ergonomic Risk Assessment (ERA) Checklist, and Rapid Entire Body Assessment (REBA). Three different work tasks were observed: scanning and sorting, tiered storage and stacking, and load unloading. The findings revealed that lower back pain was the most common ailment (14.5%), followed by hip pain (8.39%) and neck pain (7.89%). The tiered stacking storage activity posed the highest ergonomic risk, with identified risk factors including awkward postures, static and sustained activity, and repetitive tasks. The REBA analysis indicated a very high-level risk for tiered stacking storage, necessitating immediate ergonomic interventions. These findings contribute to the field of ergonomics and provide valuable insights for safety practitioners, ergonomists, researchers, and academicians in occupational safety and health and the courier service industries.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | courier service, warehouse activities, manual handling, physical risk factors, Musculoskeletal Disorders |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Faculty/Division: | Faculty of Industrial Sciences And Technology Institute of Postgraduate Studies |
| Depositing User: | Miss Amelia Binti Hasan |
| Date Deposited: | 12 Jul 2024 04:26 |
| Last Modified: | 12 Jul 2024 04:26 |
| URI: | http://umpir.ump.edu.my/id/eprint/41915 |
| Download Statistic: | View Download Statistics |
Actions (login required)
 |
View Item |